“From Operations, Marketing, to Content and Product, as an Assistant General Manager (AGM), I’ve been given endless opportunities to act as a bridge between Sales and other teams of BYJU’S,” says Manju Kiran, Assistant General Manager, Sales.
In this edition of A Day In The Life Of – our employee series where BYJUites offer a glimpse into their typical workday – Manju Kiran shares his evolution from Business Development Associate (BDA) to AGM, exploring new opportunities, finding his passion, and never-stop-learning excerpts from his life.
After completing my Engineering, I wanted to explore and follow my passion. My friend recommended BYJU’S to me, describing it as an organisation that not only gives you an array of opportunities but also the right exposure. And now that I’ve been a part of the BYJU’S family for five years, I can confidently say that I have found my passion!
My role as an AGM is multifaceted. In a nutshell, it involves coaching, training, mentoring, and most importantly, being there for my team at all times. From researching industry trends to setting up new teams, keeping track of the Sales pipeline, brainstorming with the strategy team, and making amends to optimise efficiency, are a part of my job.
People knew BYJU’S as a learning app with interactive educational videos but didn’t know that we also offer curated tests and personalised learning tools, along with excellent mentors.
In order to build awareness, we needed well-trained associates, who would take the learner through our learning products. To this end, we launched Counselling Deck, a new portal that made training easier for our Sales Associates, plus helped them resolve learners’ queries.
The portal was the ultimate guide for a new Sales Associate. Sample videos, product descriptions, FAQs, and ways to conjure perfect pitches, it was a one-stop solution for our Sales team to connect better with learners.
When I began working at BYJU’S, I was keen on improving my networking skills. As a Sales Associate, one gets the opportunity to do so, by interacting with and understanding learners from various walks of life.
I’ve connected with learners and their families, which helped me understand their passion, what drives them, and the challenges they face. This made me empathetic to their situation, and I was able to advise them on the best educational products and solutions, per their requirement.
In Sales, the market is ever-changing, new challenges arise every week and so do new solutions. It is best to go to your seniors for advice but you also need to interact with fellow-BYJUites to brainstorm for better solutions, innovations, learnings, and guidance.
It goes unsaid that I have learnt and continue to learn a lot from my mentors, but the knowledge I have gained from my peers is precious. I attribute a huge part of my journey at BYJU’S to my peers, who embraced me when I was new to the field.
My first-ever promotion, from Associate to Manager, is a moment I’ll always cherish. I was promoted after completing just one and a half years as an Associate. And that’s how it works at BYJU’S; if you are dedicated, you will always be given opportunities to level up.
In order to be a part of BYJU’S Sales team, you need to have an open mind and a hunger for knowledge. You should know how to put yourself in others’ shoes and understand how they think and function.
Sales is more than a profession. It is a life skill that you need, to excel in any field. Being a part of BYJU’S Sales team not only adds value to your career graph but also helps you become a well-rounded individual.
I'm Naqshib Nisar aka the Ministry of Happiness. A digital journalist who can write anything under the sun. When I'm not writing, I'm definitely discovering hidden gems of a city or exploring the food culture. Being a language enthusiast, I grasp words from songs I don't really understand. I'm mostly in the procaffeinating mode because coffee comes first. Hit me up if you ever want to find the best cappuccino and croissants in Bangalore.
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